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Krisehåndtering i produksjon

Crisis Management in Production

Essay: 5 ADVANCED

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Klokka var halv fire om natten da telefonen ringte. Teknisk leder Svendsen våknet brått. "Hovedsyste

met er nede. Alle kunder påvirket," meldte vaktleder Stornes nervøst. Svendsens hjerte sank. Oppetid SLA var nittini komma ni prosent - hvert minutt kostet hundretusen kroner.

Han hoppet ut av seng...

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